SHIPPING & RETURNS
Shipping
We currently only ship within continental USA.
Please allow 1-2 business days processing time before your order is shipped. Once shipped, your order will then take an additional 3-5 business days to arrive.
We charge a flat rate of $8.99 for all of continental USA, and $10.99 for the states of Hawaii and Alaska. We offer free shipping on all orders over $100.
RETURNS & EXCHANGES
Customers have 30 days on receipt of the product to request for a refund or exchange. All items must be unused in its original condition and packaging, and with tags.
To start your request, please email us at care@madetoroam.co and be sure to include your order number, reason for return/exchange and a photo and packaging, and with tags.
All returns are subject to an $8.99 shipping fee
To start your request, please email us at care@madetoroam.co with the subject "Return". In your email, please include your order number, reason for return/exchange and a photo of the product for our reference.
We do not charge a restocking fee. However, customers will be responsible for the cost of the prepaid return shipping label at a flat rate of $8.99 (or $10.99 for Alaska and Hawaii). This amount will be deducted from the total refund amount.
To start your request, please email us at care@madetoroam.co with the subject "Exchange". In your email, please include your order number, reason for return/exchange and a photo of the product for our reference.
Customers will be responsible for the cost of the shipping back the product and the cost of shipping the replacement item.